We started over from the chair.

Every nail salon we work with tells the same story. They started on Square or Fresha because their accountant said to. Two weeks later, the front desk has a sticky note on the iPad explaining the 4 steps to add a service mid-ticket. A month later, the owner is splitting pay in a spreadsheet because that POS can't handle the Nail Shop Rule.

CHAIR 3 WALK-IN 2:14 PM

Tech: Linh

Gel manicure35.00

+ Chrome (at the chair)10.00

+ Nail art, 2 nails8.00

Subtotal53.00

Tax 8.25%4.37

Tip10.00

CLIENT PAYS67.37

THE SPLIT

Split (minus supply 3)50.00

Tip -> tech, 100%10.00

Tax -> remitted, no split4.37

A walk-in ticket that grows right at the chair, split automatically by the Nail Shop Rule. Red lines are services added mid-visit.

The problem isn't bad software. The problem is software built for hair salons, restaurants, retail — businesses where customers book a slot and pay for what they booked. Nail salons don't run that way. Clients walk in. Services get added at the chair. The ticket grows. Tips belong to the tech, supply isn't split, tax passes through.

We dropped the calendar and started from the board. We dropped the appointment-first flow and started from walk-ins. We built the math into the database so it comes out the same on every device, every shift, every audit. And we kept pricing easy to understand — free website, Onyx Salon OS at $79/month, no extra charge however many techs you have.

We're small. The founder answers the phone. The product is built by someone who has worked the front desk through a Saturday rush. If you run a nail salon and have ever yelled "why is this so hard," we built this for you.

Call the founder directly: 323.380.1565

Or try it yourself. We'll get you set up in one afternoon — client import, service menu, tech PINs, all of it.

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